Aquarium Illusions Inc. has been providing professional aquarium maintenance services to Edmonton & Surrounding Areas, and throughout Alberta since 1996. Our Service Technicians are trained professionals with extensive knowledge in the aquarium field. We currently have 4 technicians on staff.
The Benefits of Professional Maintenance:
- Service Technicians are cross trained on your system. You will have a regular technician, but should your regular technician not be able to show up another technician will come to take care of you.
- Insurance & Security – Aquarium Illusions staff are well known by the company before they are sent out into the field and the company holds liability insurance.
- Management of your system – With every service call a detailed Service Report is completed. The service report tracks: all water parameters, temperature, algae growth, fish health, equipment condition, filtration servicing, additive dosing, detailed comments, list of work performed, % of water change, items delivered, items required at next service, and any special duties to be performed at next service. The client receives a copy of this report so they can stay informed. A copy is kept at the maintenance office. The technician refers to last service report before coming out again in order to refresh his/her memory and to be best prepared for the job.
- Supervision – The service reports are read by the Maintenance Manager. The Maintenance Manager consults with the Service Technician regarding any special consideration for the care of your system. The maintenance department holds regular meetings where cross training/techniques are shared.
- Accountability – The client has the security of accountability a business backed service provides.
- Supply of Products & Livestock – Service Technicians can bring out all products and livestock you need with every service. You will not have to run to the pet store for food, carbon, fish, etc.
- Emergency Service is available after hours.
Multi Levels of Maintenance Services:
Service Only Package – Aquarium servicing will be rendered on a per hour basis. The technician supplies the testing and maintenance equipment only.
All Inclusive Package – Aquarium servicing will be supplied as well as all consumable supplies. Freshwater accounts on this package also receive a complete scene change per month.
Lease Programs – For commercial accounts Lease Packages are available. The entire system, all consumable supplies, all fish, and all maintenance labor is supplied by Aquarium Illusions Inc.
PLEASE CALL THE MAINTENANCE MANAGER TO BOOK AN APPOINTMENT OR FOR MORE INFORMATION REGARDING OUR SERVICES. 780-483-7027 EDMONTON